About etech
Identifies and escalates precedence troubles by inquiring probing queries and utilizing the Knowledge foundation program
Etech gives vocation possibilities for people wanting to produce and greatly enhance daily life capabilities. A few of these include the chance to connect correctly, Establish belief, and function inside of a staff atmosphere.
Be open up and aware of consistent coaching, acquire an Lively function in performance organizing and target placing.
practical experience Functioning as Section of a collaborative staff - we perform collectively to be certain customers can use our products and services with none difficulties and fantastic experience is presented throughout just about every interaction.
a chance to multi-endeavor answering numerous chats/phone calls and navigating efficiently among both mediums.
investigate and evaluate current market developments to discover new organization opportunities while in the BPO, simply call center, and IT service sectors.
Monitors queue spikes, breaks and aux utilization of brokers. Ensuring which the queue is very well-managed by relaying genuine-time fears on AUX time reporting to Supervisors/ground managers on the floor
OUR MISSION Etech is really a servant leader organization delivering excellent customer experiences and ground breaking answers which permit our purchasers to construct more robust manufacturers, fortify client associations, and obtain current market share.
We've got the aptitude to deliver with each other significant teams of assorted specialists to deliver turnkey automation projects, and supply Experienced venture and software management, procurement, panel builds, internet site and subcontractor supervision, set up and commissioning expert services, plus more.
a gaggle of devoted leaders while in the Get in touch with Centre sector who are keen about earning a exceptional change for our
Collaborate with a variety of departments to be certain staff obtain the required schooling to excel inside their roles and add to the overall accomplishment of the organization.
Etech’s ground breaking technological know-how alternatives and experienced leaders comprehend your online business requirements and recognize the strategic insights your brand name ought to generate final results.
About us Etech provides future-technology BPO alternatives. A global minority-owned enterprise, Etech has made and trademarked how here to show your data into strategic insights. Leveraging the strength of synthetic moreover human intelligence Etech enhances education and coaching to focus on essential behaviors generating improved client experiences and shareholder value. Etech launched in 2003 with only four hundred workers and one Get hold of Heart in Nacogdoches, Texas.
Interacts with readers and applicants to aid employment programs & screening In keeping with processes; effectively communicates and coordinates with Recruiting Division.